Support
Later in Life
Inside University

Inside University

1. University Wifi Network

Requirements:

  • NetID

Instructions:

  • You can connect to the university’s Wi-Fi network via the “eduroam” connection.
  • For username, write down your NetID in the following format “dastud[NetID without dots]”.
    • Example: dastud\aghezelbash
    • The password is the same as your NetID.

2. Staff Page (PhDs and PostDocs)

Requirements:

  • NetID

Instructions:

  • You will have your profile page on the university website.
  • To fill out your information (biography, publications, room number, etc.), log in to the E-Service website.
  • The page will show anything you write on the E-Service website.

3. Prometheus Staff Association (PhDs and PostDocs)

Requirements:

  • NetID

Instructions:

  • The university has a staff association for employees (including PhDs and PostDocs) known as “Prometheus.”
  • The association offers discounts for subscriptions to franchises across the Netherlands as well as events, gatherings, and activities.
  • You can find more information and register with the association through the Prometheus website.
  • The current subscription fee is €3 per month.

4. Work-from-Home Equipment (PhDs and PostDocs)

Requirements:

  • NetID
  • Home Address

Instructions:

  • The university provides work equipment for your home, including a desk, chair, monitors, etc.
  • Request via filling the “Aanvraag thuiswerkplek” (Home workspace) form on the university TopDesk website.
  • Ask the secretary of your department/section for the appropriate budget codes requested in the form.
  • It will take five weeks for the items to arrive.

5. Two-Factor Authentication

Requirements:

  • NetID
  • Working Phone Number

Instructions:

  • In addition to the regular “SMS code” method for logging into university webpages and resources, you can choose to use this method.
  • It is a safer way of logging in by using the login keys generated by an Authenticator app on your phone.
  • In order to use this method, you need to already have your phone number registered in the university’s Identity Manager webpage.
  • You must also install an Authenticator app of your choice. Preferably use the Microsoft Authenticator App.
  • Then, you need to login to the university’s Multi-Factor Authentication webpage via your NetID and a code sent to you by SMS.
  • Follow the step-by-step guide provided on the website to set up the Two-Step Authentication method on your mobile phone.
  • In case you lose, change, or reset your phone, you may lose the Authenticator app and access to your login keys. In that case, you need to reach out to the ICT services of your faculty to reset your login method back to “SMS code.” This can also be done by submitting a “ICT malfunction or request ICT service” in the TopDesk website. Afterwards, follow the instructions provided again to re-establish the Two-Step Authentication method.

6. Requesting Software

Requirements:

  • NetID

Instructions:

  • Depending on your research topic, you may need to install additional software. TU Delft already has the license for several software programs which can be installed on your TUD laptop.
  • The request to install such software can be made in the “Software” section in the self-service portal.
  • It takes one hour to two weeks for ICT to process your request.

7. Project Data Drive (PhDs and PostDocs)

Requirements:

  • NetID

Instructions:

  • The university provides researchers with a cloud drive to store their data.
  • The capacity of a regular drive ranges from 250 GB up to 4 TB. It is advised to go with a 4 TB drive.
  • Depending on your research project, you may be eligible for a larger drive with 5 TB and higher storage space.
  • The request for the project drive can be made in the “Project Data” section of the self-service portal.
  • It takes some time before your request is processed.
  • After that, the drive will appear as a new folder in the U:\ drive of your TUD laptop.

8. TU Delft Drives in Personal Laptop

Requirements:

  • NetID

Instructions:

  • A software called “WebDrive” can be installed on personal laptops to give you access to the TUD drives.
  • You can find the software and its license along with other software on the university’s software webpage.

9. Selling Leave Hours (PhDs and PostDocs)

Requirements:

  • NetID

Instructions:

10. Expense Claims and Travel Requests (PhDs and PostDocs)

Requirements:

  • NetID

Instructions:

11. PhD Agreement

Instructions:

  • It should be held ideally three months after the start date.
  • Forms and regulations can be found here.

12. MSc and BSc Courses

Requirements:

  • NetID

Instructions:

13. PhD Track Information

Requirements:

  • NetID

Instructions:

  • Log into the DMA portal.
  • You can upload your course certificates and see other information regarding your PhD track there.

14. Registering Work Hours and Request Leave (PhDs and PostDocs)

Requirements:

  • NetID

Instructions:

  • Since PhDs are typically university employees, they are required to put their work hours on the Hours website.
  • Some people first need to have the project funding their research added to their profile on the website. Please refer to the secretary of your department/section for more information.
  • You can use the same website to request your leave.

15. Moving out of DUWO Houses

Instructions:

  • The rental contract of DUWO is for six months maximum.
  • To avoid dealing with the stress of moving, and because houses are hard to get in NL, it is recommended that you start looking for a new place as soon as you arrive in NL.

16. Data Management Plan (PhDs)

Requirements:

  • NetID

Instructions:

  • Each PhD candidate should make a Data Management Plan (DMP) for the outputs of their research project/thesis.
  • The plan should be ready by no later than the Go/No-Go meeting.
  • You can create the DMP on the DMPOnline website.
  • The DMP should be made with the consultation of your supervisory team and the Data Steward of your faculty.
  • You can find the list of Data Stewards on this webpage. Example: PhDs at the CEG (Civil Engineering and Geosciences) faculty should contact datasteward-CiTG@tudelft.nl.
  • The DMP needs to be confirmed by the Data Steward and attached to your Go/No-Go report.
  • Depending on your project, you may need to store your research data on repositories other than the Research Drive of the university.
  • Please consult with your supervisory team and data steward for more information.

17. Go/No-Go (PhDs)

Instructions:

  • The meeting is typically held one year after the start of the PhD.
  • Some research groups do it up to three months sooner or six months later.
  • Regulations are available here.
  • Please fill out the Go/No-Go decision form and Form A, available here, and have them signed by the committee.
  • Email the forms to the Graduate School of your faculty (and the main graduate school of the university).
  • The forms will be uploaded into the DMA portal.
  • Your contract will be extended.

18. Residence Permit Extension (Non-EU PhDs passing Go/No-Go)

Instructions:

  • HR will start the procedure for the extension of your residence permit.
  • The immigration portal will be opened for you to upload some documents.
  • The extension request will be sent to the IND.
  • The progress can be tracked in the myIND portal (DigiD needed).
    Note: HR will also send updates, but they are slow with 1-2 weeks delay.
  • After the approval of the IND, you need to make an appointment at an IND desk (for example, Den Haag) to do the biometrics.
  • Book ahead of time because the offices might be busy.
  • The new residence permit will be available approximately two weeks after doing the biometrics.

19. Residence Permit (for Partners Coming from Abroad)

Instructions:

  • HR will do it. The procedure is the same as your own.

20. Residence Permit Extension for Partners

Requirements:

  • DigiD

Instructions:

  • HR does not do it. You must apply for it through the myIND portal or by mailing your documents.

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