Inside University

Inside University

1. Housing

Instructions:

  • Start looking for a place to live in NL as soon as you receive and sign the contract and know you are coming to NL. This is very important because housing is very limited in NL.

  • The university has a service called DUWO providing newcomers with affordable short-term (six months to a year) housing on campus.

  • The secretary of your department section makes the request.

  • Apply as soon as your start date is set because the spaces are limited.

  • There is a non-refundable registration fee of approximately €225.

  • Between two to six weeks before the start of your contract, DUWO will send you the link to the houses that are available. There is a limited time to select a property because the number of candidates accessing the website is higher than the availability.

  • People living outside the EU and without the means to pay the registration fees and advanced payments can refer to the secretary of their section/department to look for solutions.

  • The registration fee will be refunded if DUWO does not find a space for you. It will not if you choose not to rent a place with DUWO.

  • Because DUWO is not guaranteed, parallel to requesting a place with them, look at the websites below:

  • Do not limit the search to the websites written here; the list might be outdated.

  • The real estate might ask for documents such as an “employer’s statement” or pay slip. You can request these from HR through the intranet if you already have your NetID. If not, the secretary of your department/section can request it for you.

2. Taxi Service

Instructions:

  • The university will pick you (and your luggage) up from the airport upon your first arrival in the Netherlands.
  • Inform your arrival date to the secretary of your department/section.
  • Fill in the request form sent by them.
  • Send the request and the form to HR.

3. University Online Account (NetID)

Instructions:

  • This will be arranged by the secretary of your department/section.
  • In case you need to install any application on the laptop, you will need the credentials of the “local” admin account of the device.
  • Please visit the ICT Services or the Service Desk of your Faculty to arrange this. Have your TU Delft laptop or its TUD ID with you.
  • You will be given a username and password to log into the local admin account.

4. Work Laptop

Requirements:

  • NetID

Instructions:

  • This will be arranged by the secretary of your department/section.
  • In case you need to install any application on the laptop, you will need the credentials of the “local” admin account of the device.
  • Please visit the ICT Services or the Service Desk of your Faculty to arrange this. Have your TU Delft laptop or its TUD ID with you.
  • You will be given a username and password to log into the local admin account.

5. University Email

Requirements:

  • NetID

Instructions:

6. Campus Card

Requirements:

  • NetID

Instructions:

  • Upload your photo to the E-Service website.
  • Email Aula to request your campus card.
  • They will write back when it’s ready.
  • Please pick it up at the front desk of Aula inside this building.
  • Ask the secretaries to request authorization of access to your room via the card.
  • It will take around two days before the access is established.
  • Update the card via the charge points (ask for directions from your secretary).

7. Temporary Bike

Requirements:

  • NetID (for online reservation)
  • Campus Card (for reservation at service desk)

Instructions:

  • The university has reservable bikes that can be used to move between buildings, especially useful in the first days.
  • Reserve on the TopDesk website (look for “Company Bike”).

8. Travel Expenses

Requirements:

  • Bank Account
  • NetID
  • Invoices
  • Exchange Rates

Instructions:

  • The university compensates for the costs of your first trip to NL and the movement of your belongings.
  • Ask the secretary of your department/section for the form.